Monday, June 25, 2012 Rolls Out its Locker Service to the Nation’s Capitol

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To help its customers receive its packages, Amazon has its Locker Delivery Service. With this service, customers can choose to have his or her order delivered to a locker location instead of their home or office. The service, which was originally offered in Seattle, New York, and London, is now available in Washington, DC, as well. The DC area lockers are being placed in 7-11 convenience store locations throughout the Northern Virginia area.

With this offering, a customer in the serviced areas can choose to have the package sent to a locker location during the checkout process. Once the package has been delivered to a locker location, an email confirmation is sent to the customer. That email will include a pick-up code that is unique to that particular order. When at the locker location, the customer will enter the pick-up code on the locker’s touch screen and the particular locker that holds the package will open. The customer has three days to pick up the package or the order will be returned to Amazon and the customer will receive a full refund.

Below is a video of this service in action. (This video was taken during the pilot phase of the program in October 2011.)

As a seller, you may want to know what items are eligible for locker delivery. Here are the requirements:

       1. The item must be sold or fulfilled by
       2. It must have product dimensions smaller than 11.8 x 11.8 x 11.8 inches
       3. The item must have a shipping weight that is less than 10 lbs, and
       4. The order cannot require special handling.

The shipping speed for the package will vary based on the locker’s capacity and the number of orders scheduled for delivery time frame. For details on the service, click here.

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