Friday, May 26, 2017

Bring a Friend to the Atlanta eBay Workshop for FREE! -Special Offer for eBay Sellers



We are getting close!

Only 2 weeks until my first live event in Atlanta. I am so excited, and working hard behind the scenes to create an event that will educate, inspire, and motivate eBay sellers!

I am really blown away by how far people are traveling to come to Atlanta for this training. I am so honored! And I know it is asking a lot for you to come to me. I also know that nobody likes to travel alone.

So, for this weekend only (through midnight Memorial Day May 29th) when you buy your ticket to the workshop, you can BRING A FRIEND FOR FREE!

This is a great offer for the folks who are already in Atlanta and don't even have travel, or within a few hours drive. If you and your friend split the cost. the price is only $375 a person.

You can recover that investment in less than a week with what I am going to teach you.

The Marriott at Perimeter Center has given us a discounted room rate of $99 per night, so when you split that with your friend, that is only $50 per person.

You both will get 8 hours of intensive training on how to identify and sell high quality clothing on eBay, and learn to make thousands of dollars a month from your own home. (Read all the details of the training here.)

Lunch and snacks are provided. The cherry on top of this great event is that within 3 miles of the hotel are several upscale Goodwill stores where you can go shopping after the training and put your new skills to work. I'll have a list and directions of where to go in Atlanta to find the best items to re-sell, so you can be stocked up and ready to list high-profit items when you get home.

When you register, you will receive a welcome packet with all the info you need about what to expect, yes, what to wear (ladies I knew you would ask that!), and you can send ahead those burning eBay questions.  I have lots of Q&A time built into the day.

You and your travel buddy can make it a weekend to remember (I mean, who doesn't like to come to Atlanta!), and it is a business expense since you are attending for business education.

If you have any questions about the event, or want to work out a payment plan so you can attend, I am more than happy to discuss. You can contact me here - I am always available to answer your questions via email.

This offer is retroactive - so for those of you who have already registered, I will contact you to make sure you don't miss this offer.

So grab a friend, fellow eBay seller, your spouse, or whoever shares your passion for eBay and head to Atlanta!

I am so excited about this event and can't wait to meet you in person!

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Suzanne's Facebook Group - Largest Group for eBay Sellers


Wednesday, May 24, 2017

Be Kind - Everyone is Fighting a Battle You Know Nothing About



Sometimes it is the little things that matter the most. Something an eBay buyer did really made my day yesterday.

So to make a long story a little shorter:

I messed up a few weeks ago and sent the wrong thing to a buyer. Yep, it happens to everyone. I was distracted that day - remember that wonderful relationship I found a few months ago? Well, it turned out to be a nightmare. The last 2 months have been an ordeal.

Without going into too much detail, someone I thought I knew (and had known for almost 20 years), loved, and planned to have a future with, turned out to be a functioning alcoholic, abusive, and a con-artist. A real _________ (fill in the blank with your chosen dirtbag expletive.) Who knows, this could be my next book.

"Beware of Prince Charming in Sheep's Clothing" or

"101 Things You Didn't Know About Con Men but Were Afraid to Ask."

It is like one of those stories you see on Dateline where a fairly intelligent and successful woman is targeted by a charming guy who turns out to be a sleaze ball con man.  The whole thing was a set up.

The police have been involved and I am preparing for my day in court. So, for my safety, I had to move out of the cute cabin in the woods that we were renting, in a rather hurried fashion. My son, who was helping me move, said it was like going into witness protection - throwing everything in garbage bags and getting the hell out of Dodge.  We looked like the Clampetts driving away - rocking chair on top of the pick up truck and all.

I put my stuff in storage for 3 weeks (it is funny to see your whole life shoved into a 10x10 metal compartment) and stayed with my daughter. I just moved into my own place over the weekend. Can I please not move again for a while?  But I can say I have moving an eBay business down to a science now - having moved 4 times in 2 years.

I sold 2 things on moving day and shipped them out quickly and of course got the packages mixed up. It happens - especially when you are in a hurry, preoccupied, or you know, running for your life and having to move everything out of your house in 4 hours. (Not to worry, I am safe and will get thru this.)

Anyway, when the buyers emailed me about getting the wrong things, I just refunded them and said to keep the items. My error. Suck it up and move on. Life happens.



Well, I got the above package in the mail yesterday with a lovely note. She said:


"Thank you for the refund. No worries - mistakes happen. I know you said I did not have to return the wrong top, but felt is was right to do so."

Now, what a nice person. And she has no idea what happened to me the day I made the mistake. So this meant a lot. A little kindness goes a long way.

So, the show must go on. I am safe and accepted that **** happens and am thankful I am healthy, have a wonderful family and friends, all my virtual eBay friends (like YOU), and this will just be a speed bump, not a roadblock, in life. Many people have been through much worse.

Moral of the story - listen up single ladies:

Pay the 25 bucks and do a background check on anyone you might want to have a future with. No matter how long you have known them. Could save you a lot of time, money, energy, and emotional heartbreak.

Thanks for your understanding - I know I have been remiss in my blogging and YouTube video-making. I am looking forward to my first live event in Atlanta and moving into a new chapter of life!


Tuesday, May 16, 2017

Hot eBay Tip: Buyers are Notified When Sellers Use eBay Markdown Manager



Just in case you ever wondered, buyers ARE notified when you run sales on eBay. I don't know the exact process or algorithm, but I have received 3 emails in the last week for items with price reductions. 

Best I can tell, these items were reduced using Markdown Manager. These items were not on my watch list. They were actually items I had viewed when doing store critiques for other sellers. Here are the emails, just to show you:




These items appear to have been marked down using Markdown Manager. See how they say discounted "for a limited time?" 

The first item, the silver dress, has been discounted 25%.

The second item, the teal colored dress, was discounted 10%. 

The doll was discounted 18%.

So this is the buyers' view for these items that were previously viewed.

Moral of the story:

If you run sales using Markdown Manager, buyers who previously viewed the item "may" receive an email notification. 

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Tuesday, May 9, 2017

Make Money Selling Off Your eBay Death Piles!


We all have them.

eBay DEATH PILES. (I think the eBay Scavengers coined that term, thanks Jay and Ryanne.)

Definition:

Piles of items you bought with the intention of selling on eBay that you haven't listed yet. Often taking on a life of their own, multiplying at night, and the culprit for another phenomenon in homes and storage units called "inventory creep." 

Also known as money you have spent on stuff to sell, that is not working for you, that is just sitting there growing. Your own self-inflicted thrift store in a jumbled up mess in your house. 

Death piles have often been the cause of marital unrest, vanishings of guest rooms, ceilings caving in, and in some cases, have been known to eat pets and small children. Can be dangerous if left ignored.

Ok, so I had fun with that, but you get the idea. The stuff can take over.

One way to get rid of it, keep your marriage intact, find missing pets, and get the money back that you put into those eBay inventory purchases,  is to sell it off in lots in my eBay Buy and Sell Group.

Keep in mind, that while YOU may have unlimited access to all the inexpensive eBay inventory your heart desires, many people don't for these reasons:


They live in a rural area without any thrift stores, or poor quality thrift stores.

They are disabled and physically get out and shop - they need to shop online.

They are caregivers and must be at home with a loved one all day.

They live in an area where thrift store prices are too high to turn anything for a profit on eBay.

They have small children and it is difficult to go shopping.

They work full time and don't have time to thrift.

They are new to eBay and don't know what to buy - they want to buy inventory from an experienced seller. 

They don't have a vehicle and must take public transportation - it is hard to carry much home when you have to ride on a bus or subway.

There are more reasons, but you get the idea. Sellers out there NEED inventory, and they will buy it from other sellers on this group - in fact, they HAVE BEEN buying it for 6 weeks on my group. Here is some feedback from sellers who have purchased lots on the group:








Many sellers have commented that the $50 a month fee is too high, or too risky to try the group, so I am offering a $25 special for a whole month. From today, May 9 - June 9, you can join the group for $25 and post as many lots as you like. 
  • Join the group here
  • Pay the $25 fee at this link and start posting
  • Shipping is figured from your zip code to the buyer's zip code - buyer pays shipping
  • Local pick up is allowed
  • Pay your seller via Paypal 
  • Your post stays up until it sells or you remove it
  • You may bump your post to the top once every 24 hours
  • There are over 1,600 members in the group, about 75% are buyers
  • Your 30 day membership goes from the day you join for 30 days
  • No obligation to stay more than a month - no high pressure sales pitch from me, just come and sell your stuff!
Summer is coming which means kids will be home, vacations will be happening, company is coming, and some folks won't be able to get out and thrift like they used to. They will come to this group to buy YOUR stuff!



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Monday, May 1, 2017

Monday, April 17, 2017

Your listing has been removed: Trademark Violation - Unauthorized Listing Content



Welcome to the wonderful world of VERO on eBay. Have you ever received one of these emails?



VeRO stands for Verified Rights Ownership. Or in plain English:

Stuff you can't sell on eBay, or words you can't use in titles.

It means the company has taken special steps to protect their product from 3rd party sales, or to restrict the use of their trademarked name. Some companies just don't want their items sold on eBay. They feel it devalues the item. Amazon is the same - many companies like Dunkin Donuts and Gillette don't want their items sold on Amazon by 3rd party sellers (us). You just have to accept that and move on.

A few common examples:

Velcro. This word is trademarked and you can't use it in your titles. You can say "hook and eye fastener." And it is ok to use the word Velcro in your description, just not in the title.

Another common one is Onesie. This is a word trademarked by Gerber for the little one piece underwear / outfit for babies. I wrote about the restriction on the word Onesie back in 2013 - see, you gotta read this blog to stay in the know!

If you are selling automotive items or aftermarket parts or accessories, be careful. There are a lot of VeRO violations for automotive items - most sellers just don't know about the rules. Take some time to educate yourself on what is allowed.

Don't stress, it happens. Just follow what eBay says. I had a Simpsons ball cap removed a few months ago for VeRO. I didn't know. No big deal, I just donated it back to Goodwill and moved on.

You can read the full list of VeRO companies here.

Can anybody actually know this whole list? Of course not. Some just have rules for exactly what you can and can't sell under the branded name. Like Frito-Lay. They say you can't sell unauthorized coupons. But you can sell all the Fritos corn chips you want.

Or John Deere. You can sell all the John Deere stuff you want, it just has to be authentic. Do if you list a fake or knockoff John Deere item with their logo used illegally, and they see it, your listing will be removed. Who knows if there are fake John Deere logoed items out there, but anything is possible. (There are fake Uggs, fake Otterbox cases, fake North Face jackets - nothing surprises me anymore.)

These companies just want to preserve the integrity of their brand. It isn't about punishing eBay sellers. It is about keeping their brand pure and not having their image diluted because a bunch of people are making fake items and selling them on eBay.

Related Articles:

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Wednesday, April 5, 2017

eBay Seller Success Story: Consignment Seller Sells $5,500 in One Week!


Congrats to fellow seller Karen Zumbrun in Louisville, Colorado for her incredible success selling on consignment! Karen shared with us that she had just shy of $5,500 in sales in one week with her eBay consignment business. 

So, your next question is, what does she sell for other people? Karen said, 

"Mostly watches right now but generally sell whatever shows up that is worth my time. I'm going to be listing some high-end dinnerware and sterling silver in the next week or so. I have more clients than I can reasonably handle and am having to turn people away!"

Robert Goins, in Tacoma, Washington, has the same problem. eBay consignment is a huge business and is another way to use your eBay skills to make money without having to buy inventory and wait for it it sell. (Check out my interview with Robert on YouTube here.)

Karen also commented, 

"Oh and I sold over $7,000 in the last month. It was a 3 week month - I spent 10 days lying on the beach in Jamaica."

Just about everything Karen sells is on consignment. Her store has all kinds of items including:
  • Watches
  • Art
  • High end handbags
  • Crystal
  • Designer clothing, shoes, and boots
  • Jewelry
  • Collectibles
  • Books
You can view Karen's store, Art and Other Things, to get an idea of her price points and the kinds of items she sells on consignment. 

Are you ready to get into the consignment game? If you aren't sure, check out my videos explaining the pros, cons, and how-tos of selling on consignment. 




Another way to connect with people who have things to sell, but don't have the desire, skill, or time to list items themselves, is to join my consignment directory. I promote this list heavily with Facebook ads, Google ads, and through other methods. This is what Karen is referring to above when she says "consignment list."

eBay used to have an eBay Trading Assistant Program but discontinued it several years ago. So I created this list to fill that void so when people are searching for eBay sellers, they find my list. The list gets several thousand hits a month - all people looking for an eBay seller to sell their stuff.



Check out the list of sellers here.  And don't worry if there is already another seller in your area, as Karen and Robert said, they are having trouble handling the demand so more than one seller in the same area is not a problem. There is plenty of opportunity for everyone. The cost to join the list is $50 a year - I do not get a percentage of your sales. You just pay a one time fee of $50 and I do all the promoting so people can find you when searching Google for eBay sellers in their area.

I also provide a basic consignment selling contract and a tip sheet, as well as unlimited email support about your consignment business. So if you are new to consignment, I am here to help you.

Congrats again, Karen, for the incredible business you have built! You are proof that "if you build it, they will come!"