Friday, August 28, 2009

eBay Research Tools are a Crucial Part of eBay Success

Many of my readers have asked, "How do you know what's hot on eBay, and what products you can make money on?" The answer: Intensive, ongoing, habitual research. You can use eBay completed listings for the raw data, but Hammertap does all the math and creates reports to show you exactly what's going on with specific products. Let me show you.

Remember a few weeks ago I mentioned a new product on the market - DuWop Lip Venom? (Read the post here.) It proved to be (and still is) a good seller.



Using Hammertap I searched for DuWop Lip Venom today and found the above results. We can see from July 26-August 24, the listing success rate was 88.46%. This means that of all the DuWop Lip Venoms listed, 88.46% of them sold. That is excellent! The average selling price was $21.85. There is much, much more data on the report including types of listings (auction vs fixed), ending days and times, number of sellers, keywords, and start price just to mention a few. Now look at this:



You can ask Hammertap if you should sell the product and get an immediate answer. According to Hammertap's data on this product, the answer is "your chance of selling this product is between very good and extremely good." Now that is crucial information for being successful on eBay.

Your next question is probably, "This is great, but how much does it cost?" Hammertap is offering a free 10-Day trial. The regular price is $19.95 a month. This is a very reasonable price to have such an extensive research tool at your fingertips to determine if and how to sell a particular product you stumble upon - maybe a clearance or new item on the market, or maybe something you saw at the thrift store or at a garage sale.

I know many eBay sellers who spend most of their time listing, listing, listing into oblivion. In fact, I have been in groups where there are listing contests and sellers have thousands of items in their stores that just sit there, unsold. (And I have been kicked out of these groups because I have a different philosophy, but that is a long story....) The "list as much as you can as fast as you can" strategy does not work - why list something until you understand the demand for the product and how much people are spending when they buy it? The better strategy is to use the bulk of your time researching, so that you can make a higher profit on a few specific items.

I encourage you to give Hammertap a try and at least do the 10-Day Trial to see what it can do. You will receive a notification when your trial is up so that you won't be charged for the service if you don't want to use it.

Creative Strategy for Boosting eBay Feedback and DSRs

This is something I do when I have time. It isn't for everyone, but it works. Since I sell so much internationally, sometimes I get hit with negs for lost packages before I even have the chance to offer a refund. So, I started doing this as an "insurance policy" against those types of situations.



Happy Selling,


Thursday, August 27, 2009

eBay Non-Paying Bidders and Feedback


There is some debate on this issue on several different forums right now, so I thought I would put my 2 cents worth here. The situation:

Buyer makes purchase

Buyer doesn't pay

Seller files UPI (unpaid item reminder)

Buyer does not respond

FVF granted, strike against buyer

Can this buyer leave feedback?

As the rules stand right now, that buyer COULD leave feedback, but it could be removed by ebay because the buyer did not respond. Click here to read the current policy.

But with the new rules Buyers WILL NOT be able to leave feedback if they do not respond. Here is the new policy:

"Faster recourse for unpaid items. A streamlined process will cut the resolution time in half. We are also working on a new automated option that will make the process even more efficient, cut the time to resolution to as little as 8 days and block negative feedback when a seller opens a claim and a buyer doesn't pay. This automated option will be tested in late September and our goal is to gradually make it available to all sellers by the holidays."

Thanks to Laurie D for helping me find this answer!

If you haven't subscribed to my column over at the Examiner, here are some new articles this week:

Discontinued Item - Vel Soap

Free Keyword Tool for Increasing eBay Sales

Top 10 Garage Sale Items to Sell on eBay
(my personal list)

Enjoy your weekend!



eBay Store Critique - $19.95, Money Back Guarantee

Wednesday, August 26, 2009

Thrift Store Item to Sell on eBay - Richard Caruso Steam Hair Rollers



This product was introduced about 20 years ago and uses steam technology (rather than just heat) to curl hair. The older sets require salt in the water-steaming unit. There are many varieties of these sets - a travel size, salon pro, and ionic versions. These are good sellers on eBay. I have found them at thrift stores for around $4-$5. I was lucky enough to find complete sets in the boxes. Used, but still in working condition. The retail price of the Richard Caruso Molecular Steam setter ranges from $24.99 to $37.99, depending on the size of the set. (Click here to see the retail prices.) These sets sell for between $25 and $30 on eBay.

Here are a few completed listings to check out. These are all for used sets that could be found at garage sales and thrift stores.


RICHARD CARUSO HAIR STEAM 28 CURLERS SET NEEDS SALT



Richard Caruso Molecular Steam 30 Rollers Requires Salt


RICHARD CARUSO MOLECULAR HAIR STEAM CURLERS ROLLERS HOT

Click here to see all completed listing for Richard Caruso Steam Rollers


Related Articles:

Remington Tight Curls

Clairol Benders Hair Curlers


Vintage Electric Rollers


Happy Selling!



What to Buy at Thrift Stores to Resell on eBay for Profit

Monday, August 24, 2009

eBay Coach Coupon Giveaway - 24 Grocery Coupon Inserts



This week I have 24 coupon inserts. These will be divided up between 2 winners. The inserts are mostly intact - I have clipped a few coupons out of them, but not much. To enter, just leave a comment below. For extra entries do any of the following:

(Please remember to put an email address in your comment, or make sure it links to a place where I can easily find your email! I need a way to contact you if you win.)

Subscribe to my eBay Examiner column - click here
Post on your blog - link back to this post
Post on Twitter
Post on Facebook (on your profile or in a group)

Be sure to leave a comment for each extra that you do, and your email address so I can contact you if you win! Winner will be chosen at random on Monday, August 31.

Congrats to last week's winners!

Sunday, August 23, 2009

Not Sure What Your Antique or Collectible is Worth? Find Out for $9.95!

Appraisals Only $9.95


Do you have an item to sell on eBay but aren't sure what it is worth? You might have found it at a garage sale or thrift store and think it is valuable, but you aren't sure. Maybe it is a unique item and there aren't any completed listings to use for reference. Or maybe you don't have time to do the research but want an expert to tell you how much it is worth.

Check out this site, What is it Worth to You? This website brings together experts in all areas of antiques including art, books, coins, stamps, furniture, watches, stamps, and many more categories. Appraisals start at $9.95 and are done on line.

Simply visit the site, choose the type of appraisal you need, enter the description using multiple choice questions and a bit of explanation about the item, upload photos, and wait for your answer. Quick, easy, and affordable.

If you are an expert in a particular category of antiques, you can apply to be part of the site and get paid for your expertise. Just visit the experts page about how to apply.

Now, you never have to wonder what your item could be worth if an appraiser looked at it - you can find out for less than 10 bucks. Click here to get started!

Happy Selling!

Friday, August 21, 2009

Guest Post by Kristen Rice of Seller Sourcebook - Size Does Matter!


I just love the folks over at Seller Sourcebook. They are always so helpful. This is a guest post by Kristen Rice, founder and CEO of Seller Sourcebook. Kristen was a SAHM eBay seller before she started SSB.

"If you sell clothing you should really include the measurements of the item as well as the size. Saying an item is a size Large does not tell the potential buyer enough information - we all know that not all Larges (or size 10s) are cut the same.
I have a standard set of measurements I take on all clothing items. To make the listing process go faster (and so I remember which measurements to take) I keep a text document that lists the standard information I include in my clothing auctions. Then all I need to do is copy/paste this list in and fill in the numbers. Here is a sample of the list I keep and use; this has really sped-up the time it takes me to list. Please feel free to take this list and use it too if you would like!

Brand:
Size:
Color:
Condition:
Bust: (womens clothing)
Chest: (mens clothing)
Shoulder:
Waist:
Hips:
Sleeve Length: (important on petite items)
Length: (important for jackets, skirts & dresses)
Inseam: (important for pants)

I also copy/paste in the following blurb to let potential buyers know how I take my measurements. This way they can accurately measure themselves to see if the item will fit them. Again, please feel free to use my format if you would like to:

How I Measure Clothing
All items are measured while laying flat. Please compare the measurement of the item against your own measurements to insure the item will fit you properly.

Bust/Chest: Measured completely around the bust/chest area of the garment.

Shoulder:Measured across the back from armhole seam to armhole seam.

Waist: Measured completely around the waistband of the garment.

Hips: Measured across the front and back of the garment.

Sleeves: Measured from the top of the sleeve down to the cuff.

Length: Measured from top of collar to hem on jackets, shirts and skirts. Measured from waist to hem for skirts.

Inseam: Measured from the center crotch seam down the inner leg to bottom of the cuff/hem.

I agree with Kristen, measurements are crucial if you are selling clothing. All brands run differently, even in kids clothing.

Thanks, Kristen, for your advice!

Happy Selling,

Thursday, August 20, 2009

Misconception - eBay Sellers are Shoplifters



I'd like to share this discussion with my at-home eBay seller colleagues and see what you think. Yesterday, I wrote an article for The Examiner about how valuable clues are often overlooked when buyers leave feedback. There is a comment you MUST read and respond to! What is wrong with people? The article:

eBay Buyers are Telling Sellers What to Sell - Are eBay Sellers Listening?

Check out the comment by SmurfShoe. Apparently not Brainy Smurf. Enough said.

Wednesday, August 19, 2009

eBay Seller Success Story: Minnetonka Moccasins

Paula sent in this success story:

I have recently found two pairs of these Minnetonka moccasins at my local thrift shop. I paid $3 a pair. I think its a great item and brand name for eBay sellers to look out for. I listed mine as a Buy It Now for $39.99 and they both sold in the first month. They retail for $80 new." Here is one of Paula's completed listings:



Minnetonka Mens Front Lace-1922 BROWN Boots~Moccasin-10


Great sale, Paula! If you have a success story to share, please sent it in to me at eBaycoach@yahoo.com and I will post it.

Related Articles:

eBay Seller Success Story - Frye Boots

eBay Seller Success Story - Men's Ecco Shoes

How to Make Money on eBay Selling Used Shoes

Happy Selling!



Unlock Power Seller Secrets with Vendio Research

Tuesday, August 18, 2009

eBay Seller Success Story: Weight Watcher's Slow Good Cookbook

Tammy sent in this success story:

"I wanted to share my great thrift store find that I recently sold on eBay. I found a Weight Watchers Slow Good Cook Book for $3 and sold it on eBay on auction and it ended at $56.07!"

Here is Tammy's auction:



WEIGHT WATCHERS SLOW GOOD SLOW COOKER COOK BOOK


Tammy's price: $3
Sale price: $56.07
Profit before fees: $53.07

Way to go, Tammy! If you have a success story to share, please sent it in to me at eBaycoach@yahoo.com and I will post it.

Click here for my list of thrift store items that are good sellers on eBay.

Happy Selling!

Monday, August 17, 2009

eBay Coach Hot List 9 Released - Free Sneak Peak!



It is finally ready! Hot List #9 contains the following items:

7 Discontinued Health and Beauty Items

1 Newly released health and beauty item

2 Food items

1 Discontinued non-food grocery item

1 Newly released household item (could be hot seller for holiday season)

And here is a sneak peek of 2 of the items, as I promised last week:


Limited Edition Coconut M&Ms



The retail price of an 11.8 oz bag is between $3 and $4. Also check member's clubs like Sam's and Costco. You may be able to find cases of the individual serving size bags which sell for around $20.
Retail price (11.8 oz bag) = $3-$4
Average selling price on eBay = varies based on size – see the following listings:

M&M's Coconut Candies - 48 packs - $36

M&M's Coconut Candies - 24 packs - $29.99

Limited Edition Coconut M&M's - 11.8 oz bag - $12.95


Mr. Clean Magic Reach Tub and Shower Cleaning Pads



Discontinued product. Regular retail price was approx $4.25 for 8 pads. The listing above shows 24 pads selling for $71.02. If you are able to find these, the profit is very good – this seller made a profit of about $58 if he found them at the original retail price. Check at all the usual places – Big Lots, Walmart, Target Clearance. Also check at small independent hardware stores, Home Depot, Lowes, and other home improvement stores that sell cleaning supplies.

Regular retail price: $4.25 for 8 pad package
eBay selling price: up to $24 for 8 pad package
Potential profit before fees: $19.75

Click here to see all completed listings for Mr. Clean Magic Reach Refills for Tub and Shower


The Hot List is available on my website for $9.95 and is an instant download. Click here to get your copy, and there is an option to get it free thru Trial Pay.

Happy Selling!

Friday, August 14, 2009

Another Writing Site that Pays Well

Everyone is good at something, what are you good at? Maybe it is cake decorating, gardening, interior design, vegetarian cooking, crafts, bargain shopping, physical fitness, healthy living, or fixing things around the house. The Examiner will pay you to write for their site.

If you follow me on Twitter, you may have noticed that I started writing for the Examiner about two weeks ago. I wanted to test it out before passing the info on to my readers. I am honored to have been accepted for the National Examiner's eBay position. Click here to have a look at my profile and articles.

The Examiner has both national and local editions. As of this writing, there are
110 local editions. So for example, if you live in Cleveland, Ohio, you could apply for the gardening examiner in that city. You can even be creative and make up your own category.

Here is the best part - you get paid to write about what you love. Check out the screen shot below - I wrote my first article on August 4 and I have already made almost $20. I agree, $20 in 10 days isn't going to buy me a yacht, but imagine how those earnings will increase over time with many more articles. Plus, it is fun and easy to write for The Examiner.



The Examiner is a highly indexed site - Google does the work for you by sending traffic there - all you do is write short (300 word) articles, 3-5 times a week. You are paid based on traffic and advertising revenue. You can even include your affiliate links, links to your blog or website, or other links that benefit you - using discretion of course. Want to give it a shot? Here is what you do.

Watch this short video about how to apply
(Would you mind telling them I sent you?)

View the 110 Examiner cities - choose your city or go national

Begin the application process here

If you have any questions about writing for The Examiner, or need help with the application process, don't hesitate to contact me. I will be glad to help.

Have a great weekend,



eBay Store Critique - $19.95, Money Back Guarantee

Thursday, August 13, 2009

Follow-Up - Touch of Gray Hair Color Listing

This is a follow-up to my June 4 post regarding the men's Touch of Gray hair color I found on sale at Publix. I found these marked down to $1 on a clearance table. (Click here to see the blog post.)

Well, my listing finally sold after 2 months. The selling price was $22.50. I listed this item on eBay USA but with international shipping, since it is a popular item internationally. The buyer is from Israel. Here is the listing:



Here are how the numbers work:

My cost: $4.24
Selling price: $22.50
Fees: $3.61
Profit: $14.65

Not bad for something I grabbed while I was just out doing my grocery shopping! Found any good deals like this lately? Send them in to me at ebaycoach@yahoo.com and I will post them here.

Happy Selling!

Wednesday, August 12, 2009

Point / Counterpoint: Can eBay Sellers Make Money Without a Wholesale Supplier?


I am involved in a discussion on the WAHM board where some members feel that one cannot make money on eBay without having a drop shipper or wholesale supplier. My point: This is simply not true. I am living proof as are many of you reading this. I have been earning my living selling on eBay for over 6 years, and I have not had to use a wholesale supplier or drop shipper. What works for one person does not necessarily work for another.

I posted this comment:

"I respectfully disagree with 'Poster A.' It is not necessary to deal with a wholesaler or drop shipper. This is a personal choice depending on how you want to run your business.

Many, many sellers simply sell items from garage sales, thrift stores, clearance sales, free after rebate items, Walmart, Walgreen's, Target, etc. Here are some links to where to find items to sell, as well as specific items that do well." And I listed several links to my blog posts and eHow articles about what items do well on eBay.

And here is the reply I would like you to consider, posted by 'Poster B' on the board:

POINT


"The eBay Coach is correct in proclaiming it is not necessary, but to be honest, the methods she describes take a lot of work. More work than really needed, in my opinion. Running around town digging through thrift stores, bargain bins and dollar stores will not offer enough eBay sales to justify the work involved. Lets not forget the operating expenses of eBay and Paypal fees...who wants to add "gas" and "labor" visiting the local five and dime?

In addition, thrift store bargains do not allow the eBay seller to have a continuous marketable inventory. Sure, you might find a great golf shirt to sell today, but what about tomorrow?

I guess if you want a part-time, inconsistent income sourcing "one of" inventory type items, The eBay Coach can offer some good ideas.

I would venture to say that most want to do more than dabble with eBay sales. I would think most would like to turn an eBay business into a full time (consistent) income. To do this you need wholesale and manufacturers sources."


COUNTERPOINT


"Wow, I wouldn't consider my earnings from eBay inconsistent income - I have been living on my eBay earnings for 6 years now. My eBay income pays $4,000 worth of bills each month. I would hardly say that I, and others who sell thrift store finds, are dabbling in eBay. Our home eBay business is a legitimate business, on which we pay taxes. Apparently the Federal Government recognizes us as viable, consistent business entities.

I am sure you did not mean to sound condescending and arrogant in your remarks, 'Poster B', but every eBay seller's success depends on what inventory they have access to. I am fortunate to live in a big city with approx 15 thrift stores within a 15 mile radius - huge thrift stores such as Goodwill - that place 3,000 - 5,000 new items on the floor each DAY. So for me, I am not doing any digging, the goods are there right in front of me. I have more than enough marketable inventory, in fact, I usually run out of time in a thrift store before I run out of store to look through.

I also disagree with your statement, that one needs wholesale and manufacturer's sources to achieve success on eBay. This simply is not true! Jump on Twitter, Facebook, and other message boards and ask around - you will find many successful eBay sellers who do not use wholesalers or drop shippers. In fact, many eBay sellers thoroughly enjoy the thrill of the hunt - they can't wait to get out there and explore their local thrift stores, dollar stores, garage sales, and clearance outlets. Some are shopping for their own needs at the same time, perhaps clothing for their family at a thrift store, so they don't see this as wasting gas and time. They are consolidating their tasks and incorporating shopping for eBay into their daily routine.

Do my methods require work? You bet! Do they work for lazy people? No, unfortunately, they do not. But promoting the idea that eBay is sitting in your home, watching the money roll into your Paypal account is not only erroneous, but absolutely ludicrous. The most successful sellers I know are hard workers, have put many hours, days, and years into their business, and they will be the first to tell you that eBay is work.

I agree that drop shipping works for some people, and if that is their cup of tea and they are happy, great! I applaud them for their success in whatever way they choose. I know several sellers who do very well with drop shipping. But be careful making assumptions about sellers who 'visit the local 5 and dime' - we take great pride in our work and we don't appreciate being insulted and having our work spoken of in a demeaning way. 'Poster B,' I would be interested in seeing a link to your eBay store. Have you ever sold anything on eBay? Are you an active seller? Do you have the slightest idea how it works?"

What I find most interesting in 'Poster B's' post are the two links in her signature line. One goes to an eBook on liquidations, the other to a blog about buying wholesale merchandise, covered with affiliate links and ads for wholesalers. Hmmmm, wonder what the motivation is for bashing those not using wholesalers. Interesting that 'Poster B' remembered to note eBay and Paypal fees, yet omitted drop shipper contract fees, sign up fees, and other fees associated with using a wholesaler.

You can view the whole discussion by clicking here. I am interested to hear what the SAHMs and anyone else selling thrift store finds on eBay have to say about this discussion. Please, leave your comments below!

eBay Radio Segment - Power Seller Hour


In case you missed it yesterday,here is my 11 minutes of fame. There wasn't time to discuss the upcoming hot list, but don't worry, I will still give you a couple of freebies here on my blog. I am thrilled that eBay Radio asked me to be a regular contributor. Wow, what an honor!

Power Selling Tips from Suzanne Wells the eBay Coach


Have a great day on eBay!

Tuesday, August 11, 2009

eBay Seller Question: Selling Authentic Prada Purse



I received this question from Marie on the Stay at Home Mom's Group on Facebook:

"Hi, I have an authentic Prada purse I want to sell on Ebay. what are some things I have to keep in mind so I can get the most from my listing? Thanks!"

1) Make 100% sure it is authentic. If you are not 100% sure, don't list it. You can be suspended from eBay for trying to sell a counterfeit copy of a designer handbag. Click here for an article about how to identify a counterfeit handbag.

2) Show lots of photos of the important identifying parts such as the zipper, the stitching, the medallion, other hardware, the lining, etc. The more photos the better. You want the buyer to see everything and understand that you have nothing to hide.

3) If you have a receipt from where you purchased the Prada bag, scan it and show a copy. (Block out any identifying information such as your name or credit card number.) Also, if you have the authenticity card, show a copy of it.

4) Show a photo of the serial number, if the bag has one. Not all designer bags have them.

5) Offer to accept returns on the item. This will help you gain the buyer's trust and demonstrate that you stand behind your product. Many handbag sellers do not accept returns because they are selling counterfeit bags. Make sure you write a disclaimer on your return policy stating that if the bag is returned, the item must be in the same condition as when you shipped it out, and designate who will pay return shipping.

I hope that helps!

Related Articles:

How to Spot a Fake Coach Handbag

How to Avoid Selling Counterfeit Items on eBay


Happy Selling!



Work at Home with Doba

Monday, August 10, 2009

eBay Coach Featured eBay Radio Tuesday August 11



I am thrilled and honored to be a guest on eBay Radio tomorrow, August 11, at 1 PM Pacific. (That's 4 PM Eastern.)

Click here to tune in and listen - I will be talking about a couple of newly discovered discontinued items to sell on eBay that are a part of my hot list coming out this week.

If you can't listen live, you can always visit the eBay Radio archives to listen when it is a convenient time for you. eBay Radio is also available on iTunes.

Hope you can join us!

Free eBook from eBay Guru Skip McGrath


Skip McGrath is offering a free copy of his newest eBook, "The Future of eBay 2009." The eBook outlines all of the changes, discusses their impact and shows how eBay sellers can take advantage of them to build their eBay business. Skip has been an eBay seller for many years and has written numerous books, available on Amazon, about eBay selling.

Click here to download the free 28 page eBook. Hey, it's free, you might as well take a look!

Happy Selling,

Saturday, August 8, 2009

eBay Coach Grocery Coupon Giveaway - 20 Coupon Inserts



This week I have 20 coupon inserts. These will be divided up between 2 winners. The inserts are complete - nothing clipped out. To enter, just leave a comment below. For extra entries do any of the following:

(Please remember to put an email address in your comment, or make sure it links to a place where I can easily find your email! I need a way to contact you if you win.)

Subscribe to my blog
Follow my blog
Post on your blog
Post on Twitter
Post on Facebook (on your profile or in a group)
Post on MySpace
Post on a forum or group (Facebook, Yahoo Groups, etc.)
Stumble this post
Digg this post

Be sure to leave a comment for each extra that you do, and your email address so I can contact you if you win! Winner will be chosen at random on Saturday, August 15.

Congrats to Shawna for winning last week's 150 clipped coupons.

Thursday, August 6, 2009

Thrift Store Item to Sell on eBay - Sigerson Morrison Shoes


Sigerson Morrison shoes are a luxury designer line of shoes. They often sell for over $400 a pair. The styles are funky and trendy - gladiator sandals, Huaraches sandals and boots, beaded shoes and boots, and wedges.

If you are lucky enough to stumble on Sigerson Morrison shoes at a thrift store, these bring big money on eBay. Here are some completed listings for Sigerson Morrison shoes on eBay - in used condition.


Sigerson Morrison White Leather Gold Gladiator Sandals


Belle Sigerson Morrison Baltimora 10 B womens shoes


Click here for a free list of other thrift store items to sell on eBay.

Related Articles:

Thrift Store Item to Sell on eBay - Nike Shox

Thrift Store Item to Sell on eBay - Birkenstock Sandals

Make Money on eBay Selling Used Shoes

Happy Selling!



eBay Store Critique - $19.95, Money Back Guarantee