Seling Clothing on eBay - Important Info to Include in Listings

You guys are really keeping me busy with store critiques! I love doing them.

There is one common issue that keeps coming up with clothing sellers. It is imperative that you include fabric content, measurements, and brand names.

Always include fabric content; just include what is on the tag. The customer needs to know what the item is made of. Also include care instructions such as machine wash tumble dry, dry clean only, etc.

Always, always include measurements! The more measurements, the better. It takes a bit more time to include these measurements, but your listing will be much more thorough. Customers may not email you for measurements, but click away and move on to another seller who has already included them. Buyers are lazy and in a hurry, they don't want to wait for a question to be answered. Don't lose a prospective buyer because your listing doesn't have enough information.

The brand may not be a high-end designer brand, but that is ok, include the brand name anyway. You’d be surprised how many people find a Walmart or Target or other affordable clothing brand they like and search for it on eBay. Make sure you include the name so searchers can find your items. Visit sites like LL Bean, Kohl’s, or JC Penney and look at how the clothing is described. Use those sites as a guide for how to word your clothing listings.

I hope this info helps!

Related Articles:

How to Sell Used Clothing on eBay

How to Measure Men's Blazers to Sell on eBay

How to Make Money Selling Sweaters on eBay

Happy Selling!

Removing Negative Feedback from eBay Buyers

I received this question from Juliann:

"Hi, Suzanne I just wanted to ask you about PayPal disputes. I have a buyer that bought an item from me about a month ago but still hasn't received it. She lives in Hawaii and I know it can be slow, but i think it is lost. She filed a "item not received" claim in PayPal. I have delivery confirmation to show that I shipped it, and I think I will win the case but is it possible for her to still leave negative feedback? She's very hostile and threatening in her emails so I'm pretty sure she will leave a neg. Also, is it possible to get that neg feedback removed in any way?"

Since eBay removed the sellers' right to leave neutral or negative feedback, we can often be sitting ducks for buyers as they know they can't receive negatives in return. I have been in this situation like many of you - it really isn't fair and eBay has taken away some of our power. But, there are still things we can do.

If you received a negative with no warning or communication from the customer, try this. Go to your Feedback page, and at the top click on FEEDBACK FORUM. On the right under FEEDBACK TOOLS, click REQUEST FEEDBACK REVISION. You will see a list of negatives left over the past 12 months. Click on the one you want to have revised. You may have to offer the customer an incentive to remove the negative - such as sending a free substitute product, a discount on a future purchase, refunding their payment, or a combination of options. This might cost you some money, but consider it damage control - you want to get that negative removed. You only get 5 feedback revisions a year per 1,000 feedbacks. Resolve the issue and move on.

If the buyer leaves inappropriate feedback using profanity, harsh language, links to a website, personal information, racist remarks, or otherwise abusive language, the feedback can be removed. eBay doesn't like this type of language, and they will usually remove it. Just notify eBay.

If a buyer does not for an item, and does not respond to the Unpaid Item process, the feedback can be removed.

If the buyer doesn't pay for the item, and responds to the Unpaid Item Dispute with a lame or ridiculous comment, his feedback can be removed. Examples include claiming that he bought the item accidentally, he doesn't get paid until next week, his kid did it by accident, or he just changed his mind.

If a buyer is suspended, eBay will automatically remove any negative and neutral comments from him. This is one reason you should always file Unpaid Item Disputes. If a buyer gets enough UPIs, he will be suspended, and all his negs and neutrals will be erased.

Click here to read eBay's policy on feedback removal and revision.

Related Articles:

How to Keep High DSRs and Feedback Score on eBay

How to Make eBay Items Appear Higher in Best Match

How to Avoid Scams as a Seller on eBay

Happy Selling!

eBay Coach Grocery Coupon Giveaway - 15 Coupon Inserts

This week I have a total of 30 inserts. These will be divided between 2 winners who will each receive 15 inserts. The inserts are from 6/21 and 6/28. I've cut out a few for my own use, but most of the coupons are left intact for the lucky winners!

To enter, just leave a comment below. For extra entries do any of the following:


(Please remember to put an email address in your comment, or make sure it links to a place where I can easily find your email! I need a way to contact you if you win.)

Subscribe to my blog
Follow my blog
Post on your blog
Post on Twitter
Post on Facebook
Post on MySpace
Post on a forum or group (Facebook, Yahoo Groups, etc)
Stumble this post
Digg this post

Be sure to leave a comment for each extra that you do, and your email address so I can contact you if you win! Good luck!

New eBay Coach Service - Store Critique

I am excited to announce a new service - eBay Store Critiques. Sometimes, just one or two minor issues on a listing can cost you a sale. It may just take another pair of eyes to point out an issue that can be easily changed and turn your browsers into buyers.

Here is how a store critique works. I will review your listings and make recommendations about:

1) Key words in title and body of listing. Key words are very important and even the order of your key words in titles affect your placement in best match and consequently, can affect your sales.

2) Verbiage included in your listings - suggestions for improvements. There may be some key phrases you can include that will increase your sales. On the other hand, there are key words that you never want to use on eBay.

3) Seller policies and how they are worded. There is an art to wording your policies to encourage the customer to do business with you and gaining the customer's trust. Remember, you are asking people for their money, and they see you as a stranger on the internet. A customer must trust you before she gives her money to you.

4) Photos, backgrounds, and tips for improvement. A picture is worth a thousand words on eBay. Customers can't touch, hold, or feel the item. Your pictures must tell the story.

5) Item pricing and shipping fees. Are your prices in line with the competition? Newer sellers assume their items are not selling because their items are not priced low enough. This isn't always the case. In some situations, a higher price may indicate quality.

6) Everything else. If I see a something that could be improved, I will include it in the critique.

The cost of an eBay Store Critique is $19.95, and comes with a money-back guarantee. If you don't feel the critique was helpful, your money will be refunded, no questions asked.

Click here to sign up for your eBay Store Critique. Critiques will be completed within 3 business days, and the report will be emailed to you. I will be available to you via email to answer any questions for 7 days after the day the critique is emailed.

Happy Selling!

$25 Target Gift Card Offer

If you haven't done the $25 Target Gift card offer that I posted on June 9, the offer will be ending soon. Here is a re-post of that offer:

Here is an almost free deal - just pay shipping and handling. A free 6-issue subscription to Celebrity Gossip, a free Gift Card, a free Pharmacy Discount Card, personalized Member Card kit and CD with extra content - all for just $1.95 shipping & handling. Celebrity Gossip is a weekly digital publication that covers the most intriguing celebrities in our culture - extraordinary people from the worlds of movies, music, and more! (Note - this is a membership that you get free for 30 days. You must cancel to avoid being billed for the membership. From the terms and conditions"If you're not satisfied with Celebrity Gossip or Nicole's Savings Advantage during your 6 issue thirty-day trial period, let us know and we won't charge you for the magazine or membership.") Click here to check out the deal. (I'm cheap - I do these things all the time to get the free stuff and cancel the membership.)

This deal is a money-maker. If you do this deal, you make $23.05 via the Target Gift Card. Keep the gift card (I'm using mine to buy groceries) or sell it on eBay, and make even more. Target Gift cards, they are still selling for at least face value.

Click here to see all completed listings for $25 Target gift cards on eBay.

Happy Selling!

eBay Seller Success Story: Ecco Men's Gore Tex Shoes

I received this email from barterbetty:

Suzanne,

"I read your blog all the time and see how others find these and make great deals and I wanted to share one of my own. I found a pair of Men's work shoes with the tags still on them at the Thrift Store for $3 so I figured it was worth getting. Then I got home and researched it and found they were starting at $75-95 and going for over $100! So I started it at $89.85 with a BUY IT NOW for $100. I had about 6 watchers for a couple days and finally someone did the BUY IT NOW!"

Here is the listing:



Men's Ecco Gore Tex Boots


Thrift Store cost: $3
eBay Selling Price:$100
Profit Before Fees: $97

I am impressed! That is a great sale. Thanks for sharing! Do you have a unique, interesting, or fun thrift store or garage sale find you would like to share? Email the info to me at ebaycoach@yahoo.com and I will post it here. We can all make more money if we share our information!

Related Articles:

Thrift Store Items to Sell on eBay

Make Money on eBay Selling Used Shoes

Make Money Selling Used Nike Shox on eBay

Happy Selling!

Discontinued Item to Sell on eBay - Denturite Denture Adhesive

Sea-Bond Denturite is a denture reliner/adhesive. This item has been discontinued. The regular price for a pack with 2 treatments is around $5. Denturite selling on eBay for up to $40 per box on eBay. That is around a $35 profit before fees. See the listings below:

SEA-BOND Denturite Custom-Fit Denture Reliner


SEA-BOND Denturite Custom-Fit Denture Reliner

Click here to see all completed listings for Denturite.

Notice the large number of bids on these listings. A large number of bids indicates an item's popularity. Look for this item in all the usual places: drug stores, grocery stores, Walmart, Target, Big Lots, and flea markets.

Related Articles:

Discontinued Items to Sell on eBay - Huge List

What to Sell on eBay - Items from Big Lots

Make Money on eBay Selling Walmart Items

Happy Selling!

eBay Seller's Right to Cancel Unwelcome Bids

Did you know that as an eBay seller, you are allowed to set certain criteria for prospective bidders? I put some Starbucks gift cards up for sale this week, and have learned from past experience to screen customers who buy gift cards. Scammers like to claim that the gift card had no value, file a claim, and then the seller is out the gift card and the money from the sale. I learned that lesson the hard way.

So, I put this disclaimer on my listing:

"Special Terms of Listing: Bidders must have at least 50 feedbacks to bid on this item, and no negatives for non-payment. We reserve the right to cancel bids that do not meet this criteria.

Please note: In accordance with eBay policy, sellers may exclude buyers at any time prior to the listing close and are free to cancel unwelcome bids. After a seller has canceled a bid, the bidder may not place a new bid without the seller's permission. Buyers who do not meet the seller’s terms as outlined in the item listing also are not permitted to bid on or buy the item."

This is perfectly eBay legal. Click here to read eBay's Policy on unwelcome buying. If a buyer bids on your listing without meeting your terms, you have the right to report them to eBay. You have to be proactive on eBay to avoid the scammers.

Related Articles:

How to Avoid Scams as an eBay Seller

How to File a Mutual Withdrawal

How to Know When to Block an eBay Buyer

Happy Selling!

Arm & Hammer Offer - Important Information

I got my Arm & Hammer kit in the mail today - the offer that was posted here on my blog on June 3. I want to apologize - I missed some of the fine print - maybe you missed it, too.

So here it is:

"As a valued customer, we'll arrange a free* membership just for you in our White Smile Club. Just by being a White Smile Club member you can continue to receive two ARM & HAMMER® Whitening Boosters plus two tubes of our ARM & HAMMER® Advance White Brilliant Sparkle toothpastes for that “fresh from the dentist” clean feeling every 60 days for only $14.99 plus a small handling fee of just $2.50 per shipment, charged to the same account you are using today. Plus – we’ll pay the shipping charges. That’s a huge savings of 25% off the original price. This incredible value is yours every 60 days as long as you stay a member of the club and there's no minimum to buy. Plus, you can cancel anytime by calling Customer Service at 1-800-786-5135. We’re so sure that you’ll love the whitening power of ARM & HAMMER® Whitening Booster that you'll want to keep a fresh supply at all times."

In other words, once you receive your kit, and you don't want to do the membership with the $14.99 every 60 days, call 1-800-786-5135 and cancel the membership. I apologize for missing this information, but if you just call the number and cancel, you won't be billed anything other than the $5.99 for the first kit on the original offer.

Sorry for the inconvenience!

Have a great weekend and enjoy Father's Day.

$20 Starbucks Card Giveaway on Vicky's Deals

I have a new gig over on a site called Vicky's Deals. Vicky asked that I help out with answering eBay questions and any eBay related issues. Vicky's Deals is a savings related site with information on all kinds of deals, coupon codes, freebies, rebates, online specials, giveaways, sweepstakes, and helpful frugal tips.

Click here to visit the eBay section and enter my giveaway for a $20 Starbucks gift card. I have to do something with all those Starbucks cards from Swagbucks! (Click here to learn how to get FREE Starbucks cards from Swagbucks.) To enter, just reply to this thread telling us your favorite Starbucks beverage. Winner to be randomly chosen on June 22.

Good luck!

eBay Seller Success Story: Vintage Royal Typewriter

I received this email from Kathy:

"I'm excited to share with you my great find/sale. A few weeks ago I spotted a vintage Royal typewriter with a nice case for $2 at a garage sale. I listed it at BIN $125.00 OBO and today sold it for $80.00! The buyer wants it for his daughter's 17th birthday and said he'd pay immediately if I shipped it just as soon.....which of course I did."

Here is her listing:

Vintage Royal Typewriter with Case BEAUTIFUL!

Kathy's Price: $2
Selling Price on eBay: $80
Profit Before Fees: $78

Also be on the lookout for typewriter ribbons - specifically Smith Corona Typewriter Ribbons.



Click here to see a listing for a pack of Smith Corona typewriter ribbons that sold for $45. (Sold on Best Offer for $45, asking price was $49.99.)

Thanks for sharing, Kathy. Do you have a unique, interesting, or fun thrift store or garage sale find you would like to share? Email the info to me at ebaycoach@yahoo.com and I will post it here. We can all make more money if we share our information!

Related Articles:

Thrift Store Item to Sell on eBay - Vintage Rotary Phones


Vintage Electric Hot Rollers

Thrift Store Items to Sell on eBay - Huge List

Happy Selling!

Thrift Store Item to Sell on eBay - Pizza Hut Mug

This is one of those rare finds that you aren't likely to see but maybe once or twice. Pizza Hut collectible mugs by Anchor Hocking. I've heard stories of eBay sellers paying 25 cents or less for these mugs. Check out this one - it sold for $152.50!



Anchor Hocking Pizza Hut Restaurant Stacking Coffee Mug

If you have access to thrift stores, take a few minutes to check out the junky mug section. You might find a little gem hiding in there! Click here for a free list of thrift store finds to sell on eBay for great profit.

Related Articles:

Snoopy Mugs

Fire King Jadeite

Happy Selling!

Apply for the Nielson Homescan Consumer Panel – Earn Rewards to Keep or Sell on eBay

I discovered another opportunity to earn money from home while lurking around on a forum today. The Nielson Homescan Consumer Panel is now accepting new applicants.

Here's how this works. Applicants accepted into the program will be sent a small hand-held scanner. Whenever you or anyone in your household purchases an item, you scan the barcodes of your items with the scanner. Once a week, you send in the purchase information.

Members of the Nielson Homescan Consumer Panel earn gift points that are redeemable for name-brand merchandise, including electronics equipment, jewelry, household items, toys, and more. This is a fun and easy program to participate in, and if you have bored kids around the house, it can be a fun summer project for the family. And you will make your opinions count because the information is used by manufacturers and retailers to make decisions about products on the market.

The longer you stay on the panel, the more points you'll earn. According to Nielson, most panel members stay on the panel for many years since it is so easy and rewarding. According to the moms who participate in the panel, they have scored some really great loot. Of course, you can strategically choose your prizes and sell them on eBay if you like cash better than the prizes in the catalog.

Click here to find out more or apply for the panel. This is a limited time offer.

Good luck!

CVS Clearance Item to Sell on eBay - AcneFree Rosacea Kit

I was in CVS yesterday and saw the AcneFree Redness Relief kit marked down 50% off. The regular price is $24.99, markdown price was $12.50 I had a $3 off coupon for the AcneFree kit that was in the May 15 coupon insert. I also had a $3 off CVS coupon good for any facial care product. My final price was $6.89 after sales tax. So it was worth picking up to try to sell on eBay. I was in Walgreens later and they also had the kit marked down to 50% off.

Specialty skin care products are great sellers on eBay. I can't point you to any great sales on this particular product right now, but if you find any of these kits marked down, it may be worthwhile grabbing it and listing it in your store. I've only seen these kits at Target, Walgreens, and CVS - they aren't everywhere, so people may be turning to eBay to find them.

Related Articles:


Get Free Products from CVS to Sell on eBay

Health and Beauty Products to Sell on eBay

Sell Neutrogena Acne Kits on eBay

Happy Selling!

Benefits of Using Private Listings on eBay

You have probably seen private listings on eBay - where the buyer's ID is only known to the seller. On the bidding history, purchase history, and completed listings, instead of a buyer ID the listing only says "User ID kept private." Private listings do more than just protect the buyer's identity, they can work in the seller's favor also.

Creating a private listing on eBay serves several purposes for the buyer. Private listings give buyers more peace of mind when they are buying products that may be sensitive, embarrassing, or offensive to some people. Private listings on these types of items get more bids since the item will not show on the buyer's feedback page or history. Private listings are usually used for adult listings, undergarments, and personal healthcare products. Second, some buyers just want to keep their transactions on the internet private, regardless of the type of item. Their purchases are their business, and they prefer to work with sellers who respect their privacy.

Private listings can also work for the seller. Let's say you are selling a niche product or you have discovered something that sells very well on eBay. You don't want your competition to be able to scroll through your feedback and look at what items have sold. When you make your listings private, they show up on your feedback (as well as the buyer's) as private - all that shows is the buyer's comment, the buyer's ID, and the date the comment is left.

Now, your competition can still look in your store and see what items you offer, but they can't scroll through your feedback and see what actually sold. The only way your competition can discover what you have sold is to search completed listings for the actual items in your store. You can' hide completely, but you can make it a bit harder for your competition to figure out which of your products are actually selling.

Click here for the actual steps to create a private listing on eBay.

Don't forget to enter my grocery coupon giveaway!

Happy Selling,

Get FREE Starbucks Gift Cards to Resell on eBay

Anyone who has ever been into a Starbucks knows the beverages aren't cheap. As a frugal mom, I hardly ever go there - I brew my Green Mountain coffee at home and add flavored creamer and cappuccino mix. I have found a way to get Starbucks gift cards free and I sell them on eBay. Starbucks gift cards hold their value very well. Some sell for more than the face value. Here are a few examples of recently completed listings - notice the listings all have lots of bids which indicates an item's popularity.


$20 Starbucks Gift Card
Selling Price $21
10 Bids



Starbucks Gift Card $20
Selling Price $19.47
8 Bids

Click here to see all completed listings for Starbucks Gift Cards.

Ok, so here is what I do. Sign up at Swagbucks. You earn points for using their search engine. You don't have to use it exclusively, but just use it a few times a day. Some creative ways to use the SwagBucks search and win feature:

When kids are doing homework. They are programmed to go to Google. Tell them they must use SwagBucks now -put the shortcut on your desktop and on bookmarks. Retrain them to search with SwagBucks when they are doing homework or reports. It can be used on multiple computers. Depending on how old they are, you can even bribe them with a gift card when you get enough points! (Works for teenagers.)

If you are married or have another significant other in the home or that uses your computer, also explain how this works and train them to use SwagBucks. Once the gift cards start rolling in, they will understand. Use the same bribery technique as above.

Remember to use it yourself. Whether you are searching for coupons, a recipe, blog material, celebrity gossip, shopping codes, or a news story, use SwagBucks. Make it part of your routine.

Once you have 130 points, you can redeem a $10 Starbucks Gift Card. The Starbucks cards are the only ones on Swagbucks that are NOT e-Cards. In other words, you get an actual gift card in the mail in about a week. Every other gift card on Swagbucks must be redeemed online - such as at Target.com, Amazon.com, etc. And with e-Cards comes shipping fees on the merchandise you are getting free, so your "prize" can actually be eaten up paying for shipping. (I found this out the hard way.) The Starbucks card is is an actual physical card that you can sell on eBay.

I usually wait until I have a few and sell them as a batch. That reduces your listing fees, final value fees, and Paypal fees. And always use delivery confirmation when shipping a gift card, so you can prove that the item was delivered to the buyer.

Click hereto sign up at Swagbucks and start earning points for Starbucks cards to keep or sell for cash on eBay!

Related Articles:

How to Get Free Gift Cards

$25 Target Gift Card for $1.95 - Resell on eBay

How to Get Free Target Gift Cards

Happy Selling!